Unless agreed upon in advance in writing the Seller gives no right of return on sold products unless in this case:

14 day cooling off period for B2C in the EU (This do not apply for B2B or outside EU)

In the EU you have the right to return purchases made online, within 14 days for a full refund ex. transport. 

The 14-day cooling off period does not apply to all purchases. One of the exemptions are goods made to order or clearly personalized

If you wish to cancel the order before it is sent from us (picked up by courier) please contacts us right away - Accepts of cancelation must be confirmed in writing.